Frequently Asked Questions
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Once your lease is signed, the security deposit is due. First month's rent is due 5 days before your move-in date. On your lease start date, you'll receive a code for a secure lockbox to get your keys by 10 AM.
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No. We collect the security deposit when the lease is signed, and first month's rent 5 days before your move-in. All important dates and payment information are provided in your lease and welcome packet.
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You can pay through our secure online portal. Payments from your bank account (ACH) are free. Credit/debit card payments have a small convenience fee. We also accept mailed checks, but we do not accept cash payments.
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Rent is due on the 1st of each month. However, Colorado law provides tenants with an additional grace period of 7 days after the due date. If rent is not received within this timeframe, a late fee amounting to 5% of the total rent will be applied.